Account & Billing

Dwight offers four plans: Free, Starter, Pro, and Ultra. You can upgrade or change your plan at any time. Subscription management is handled securely through Stripe.

To manage your subscription: Go to Settings → Usage & Billing. Paid subscribers will see a "Manage Subscription" button that opens the Stripe Customer Portal, where you can upgrade, downgrade, or cancel your plan.

To upgrade from the Free plan: Visit Settings → Usage & Billing and click "Upgrade Now". You'll be taken to a Stripe checkout page to complete your purchase. Your new plan features activate immediately after payment.

To cancel: Open the Stripe Customer Portal from Settings → Usage & Billing and cancel from there. You'll keep your current plan's features until the end of the billing period.

Dwight accepts all major credit and debit cards including Visa, Mastercard, American Express, and Discover. Payments are processed securely through Stripe — we never store your full card details on our servers.

To update your payment method: Go to Settings → Usage & Billing and click "Manage Subscription". This opens the Stripe Customer Portal, where you can update your card details. Future charges will automatically use the new card.

If a payment fails due to an expired or declined card, we'll email you with a link to update your details. You'll have a short grace period before your subscription is paused.

Dwight subscriptions renew automatically on a monthly basis. Your billing date is set to the day you first subscribed — for example, if you subscribed on the 10th, you'll be charged on or around the 10th of each month.

Viewing your next billing date: Your current billing period and next billing date are shown in Settings → Usage & Billing.

Viewing invoices: All past invoices are available in the Stripe Customer Portal, accessible from Settings → Usage & Billing → Manage Subscription. Each invoice is downloadable — useful for expense reports or accounting.

We offer a 7-day refund window from the date of any charge. If you're unsatisfied within 7 days of being billed, contact us at support@dwightprompt.com and we'll issue a full refund — no questions asked.

Requests received after the 7-day window are reviewed on a case-by-case basis. We're always willing to talk, so don't hesitate to reach out.

Cancellations take effect at the end of your current billing period. You won't receive a prorated refund for unused days, but you'll keep access to all paid features until the period concludes.

Each plan includes limits on the features you can use each month. You can track your current usage at any time in Settings → Usage & Billing, where progress bars show how much of each quota you've used.

The following features are gated by your plan:

• Prompt Improvements per month — the number of times you can use the Playground to improve a prompt
• Saved Prompts — the total number of prompts you can save to your library
• Personas — the number of custom personas you can create to shape the AI's tone and style
• Libraries — the number of collections you can create to organize your saved prompts

Higher-tier plans (Pro and Ultra) offer significantly increased limits or unlimited usage on select features. Visit Settings → Usage & Billing to compare plans and find one that fits your needs.